FairNest Help
Common questions about the diagnostic, journal, FairNest Plus, and your data. Need a hand? Email us.
FAQ
What is FairNest?
FairNest helps households see the real load, agree on a share, then take a concrete step — diagnostic, evening journal, reports, and a household goal. No judgment, no competition.
What is the diagnostic for?
It captures the household and who does what (frequency, duration, difficulty, mental load). Not a courtroom: a snapshot of everyday life, then a goal to hold together. When the other parent joins, they can accept, review, or start over.
How do I invite the other parent?
In the Family tab, generate a code. They install the app, create an account, enter the code. They don’t have to redo everything: accept the diagnostic, review the answers, or start over. Joining another household leaves the current nest (tasks, journal, diagnostic of that nest).
How does the journal work?
It’s the daily screen. Tasks come from the diagnostic; take time to set them, then log the evening in a few minutes. On the weekend, catch up missed nights. Logging is free. The coach in the journal (and in reports) is in FairNest Plus.
What’s in Reports?
Household balance, the goal you picked, and advice to move forward. The diagnostic and the current week stay open. History, analytics, and week-to-week comparisons are in FairNest Plus.
What does FairNest Plus unlock?
A monthly plan for the whole household — and it helps us keep going, with no ads. Free: diagnostic, tasks, evening journal, weekend wrap, current week. Plus: the coach (journal and reports), history, and analytics. On iPhone, purchase goes through the App Store; on the website, through web checkout.
I already paid on iPhone, but FairNest doesn’t show Plus?
Plus is tied to a FairNest household, not only the Apple ID. One Apple purchase = one household. If the app says this iPhone already has Plus, it shows the linked email, phone, or username: sign in with that account, or ask to be invited to that household. Don’t create a second FairNest account on the same iPhone. To attach a purchase you already paid: Plus screen → Restore App Store purchase. To cancel: iPhone Settings → Apple ID → Subscriptions.
How do I delete my account?
In Profile → danger zone, or email help@fairnest.house. Deletion removes account-related data as described in the privacy policy.
Where is my data?
Account and household data are processed to run the service. Details, rights, and contacts: Privacy page and help@fairnest.house.
Contact us
We read every message. Pick the address that fits.
- help@fairnest.house — bugs, account, Apple subscription, data
- hello@fairnest.house — ideas and feedback